Right of withdrawal and return procedures online only:

In accordance with Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, and Law No. 2014-344 of 17 March 2014, transposed into Articles L. 221-18 et seq. of the Consumer Code, any consumer has the right to cancel their order at any time within 14 calendar days following the date of receipt of the items, without having to give reasons or pay penalties.

Return shipping costs are the responsibility of the customer. The customer arranges the return shipping at their own expense after first contacting MisterChrono.com SARL by email.

Once the returned items have been verified, MisterChrono.com SARL undertakes to reimburse the customer as soon as possible after notification of the withdrawal request. If the items in question are not received or proof of shipment is not provided within this timeframe, MisterChrono.com SARL reserves the right to postpone the reimbursement until the items are received or the customer provides proof of shipment.

The full amount paid for the items in question, to the customer's bank account or payment account used to pay for the items, will be refunded in euros.

The customer will receive a confirmation email once the refund has been initiated.

Additional information for international transactions:

For orders placed outside of France, please note that while the refund will always be issued in euros, customers have the flexibility to use their preferred return method. Return shipping costs will also be the responsibility of the customer. International customers will receive an email confirmation once the refund has been processed.